1. Introduction

Naedja Truffi is a Registered Psychotherapist in Ontario, Canada, and is committed to
protecting your privacy and personal information in accordance with the Personal Health
Information Protection Act (PHIPA) and the Personal Information Protection and Electronic
Documents Act (PIPEDA). This Privacy Policy outlines how your personal information is
collected, used, and safeguarded when you interact with our services, including through the
website [https://naedjatruffipsi.com/].

By using our website or services, you agree to the terms of this policy.

2. Information We Collect

We collect and store personal information to provide effective psychotherapeutic services.
The types of information we may collect include:
● Contact Information: Name, email, phone number, and address.
● Health Information: Information related to your mental health, treatment history, and
any other data shared during sessions or through forms.
● Website Usage Information: IP address, browser type, and pages visited on our
website.

We collect personal health information to comply with Ontario regulations for registered
psychotherapists and ensure that your care is personalized and professional.

3. How We Use Your Information

Your personal information is used for the following purposes:

● To deliver psychotherapeutic services and assess your therapeutic needs.
● To maintain accurate records as required by Ontario’s health care regulations.
● To respond to inquiries or appointment requests.
● To comply with legal obligations and ensure the safety of both the therapist and the
client.

We will not use your information for any other purpose without your explicit consent unless
required by law.

4. Disclosure of Personal Information

We take your confidentiality seriously and will only share your information under the
following circumstances:
● With Your Consent: We will share your information with other health professionals
or third parties only if you give explicit consent.

● Legal Requirements: We may disclose personal information without consent in
specific situations, such as when there is a risk of harm to yourself or others, or if
disclosure is required by law (e.g., court orders or mandated reporting), or the
disclosure of child abuse.
● Service Providers: Occasionally, third-party services may assist with administrative
tasks, but they will only have access to the necessary data and are bound by strict
confidentiality agreements.

5. Security of Your Information

We implement industry-standard security measures to protect your personal and health
information. This includes both physical and electronic safeguards to prevent unauthorized
access, use, or disclosure.

However, no transmission of data over the internet or electronic storage method is entirely
secure, and we cannot guarantee the absolute safety of your information.

6. Retention of Records

As a Registered Psychotherapist in Ontario, I am required to maintain client records for at
least ten years following the last date of service (or longer in the case of minors). These
records are kept securely and confidentially during the retention period.

7. Your Rights

As a client, you have several rights regarding your personal information, including:
● Access to Records: You have the right to request access to your personal and
health information, subject to legal exceptions.
● Correction of Information: You may request corrections to any inaccurate or
incomplete information.
● Withdraw Consent: You may withdraw your consent for the collection, use, or
disclosure of your personal information at any time, subject to legal or professional
obligations.
To exercise these rights, please contact us at: nstruffi@yahoo.ca

8. Cookies

Our website uses cookies to improve your browsing experience. You may adjust your
browser settings to disable cookies, but this may affect how you interact with the website.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy as necessary to comply with legal
obligations or improve our services. The most current version will always be available on our
website, and we encourage you to review it periodically.

10. Contact Information

If you have any questions or concerns about this Privacy Policy or how your personal
information is handled, please contact:
Naedja Truffi, Registered Psychotherapist
Email: nstruffi@yahoo.ca
Phone: +1(416)859.6469