Welcome to [https://naedjatruffipsi.com/], the official website of Naedja Truffi, Registered
Psychotherapist in Ontario, Canada. By using our Website and services, you agree to
comply with and be bound by the following Terms of Service (“Terms”). Please read these
Terms carefully. If you do not agree to these Terms, do not use our Website or services.

1. Acceptance of Terms

By accessing and using this Website or booking psychotherapeutic services, you
acknowledge that you have read, understood, and agree to be bound by these Terms, as
well as our Privacy Policy. If you do not agree with any part of these Terms, please
discontinue use of our Website and services.

2. Services Provided

Naedja Truffi offers psychotherapeutic services in accordance with the laws and ethical
guidelines governing the College of Registered Psychotherapists in Ontario. These services
include but are not limited to:

● Individual therapy sessions for children, adolescents and adults (in person or virtual
therapy).

● Psychotherapy assessment and treatment planning.

● Provide a non-judgement, confidential and safe space for emotional healing and
growth, and mental health support.

These services are confidential and conducted in accordance with the Personal
Health Information Protection Act (PHIPA).

3. User Responsibilities

As a client or visitor of this Website, you agree to:

● Provide accurate and truthful information when booking appointments or interacting
with our services.

● Maintain the confidentiality of any personal login or appointment information.

● Use the Website and services for lawful purposes and refrain from activities that may
harm or disrupt the Website or services.

4. Appointments, Cancellations, and Missed Sessions

All appointments must be scheduled in advance through directly contacting Naedja Truffi.
The following policies apply:

● Cancellations: Cancellations must be made at least 24 hours before the scheduled
appointment. If you fail to cancel within this time frame, a cancellation fee may apply.

● Missed Appointments (No-Shows): Clients who do not attend a scheduled
appointment without prior notice may be charged the full session fee.

● Rescheduling: Appointments can be rescheduled with adequate notice and subject
to availability.

5. Fees and Payment

The fees for services will be disclosed at the time of booking. Payments for services are
subject to the following terms:

● Fees are to be paid in full prior to or at the time of the scheduled appointment, unless
otherwise agreed upon.

● Accepted payment methods include e-transfer or cash.

● Clients are responsible for any additional fees resulting from late payments or missed
sessions.

6. Confidentiality and Privacy

All personal health information collected during therapy sessions or through the Website is
kept confidential in compliance with PHIPA. Information will only be shared with your
consent or as required by law, such as in cases where there is a risk of harm to yourself or
others*.

*Please refer to our Privacy Policy for more detailed information on how we handle personal
data.

7. Disclaimers

The services provided by Naedja Truffi are intended for therapeutic support and are not a
substitute for emergency services. If you are in crisis or require urgent mental health
support, please contact emergency services or a crisis helpline immediately.

We do not warrant that the website will be free from technical issues or interruptions. Use of
the website is at your own risk, and we are not responsible for any damages or losses
resulting from technical difficulties.

8. Limitation of Liability

To the fullest extent permitted by law, Naedja Truffi shall not be liable for any indirect,
incidental, special, or consequential damages arising from your use of the website or
services. This includes, but is not limited to, damages for loss of data, profits, or goodwill,
even if we have been advised of the possibility of such damages.

9. Intellectual Property

All content on the website, including text, graphics, logos, and images, is the intellectual
property of Naedja Truffi unless otherwise stated. You may not copy, distribute, or modify
any content without prior written permission.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Ontario,
Canada. Any disputes arising out of or relating to these Terms will be resolved in Ontario
courts.

11. Changes to the Terms

We reserve the right to update or modify these Terms at any time. Any changes will be
posted on this page with an updated effective date. Your continued use of the Website and
services after changes have been made constitutes your acceptance of the new Terms.

12. Contact Information

If you have any questions about these Terms, please contact us at:
Naedja Truffi, Registered Psychotherapist
Email: nstruffi@yahoo.ca
Phone: +1(416)859.6469